1.What payment methods do you accept?
At the moment we only accept Maybank
2.Do you offer a money back guarantee?
yes! We want you to be completely satisfied with our service, so we encourage you to try us out. If Raubvpn doesn’t meet your needs, simply contact us within 3 days (72 hours from your invoice date/time) for a full refund. Please note that there are no refunds are provided when a TOS/AUP breach has occurred.
3.How will I be billed for my services?
We bill monthly in advance, starting from your sign up date. If you wish to pay quarterly or annually please don’t hesitate to contact us.
4.How long does VPN provisioning take?
Less than 6 Hours we will send activation code.
Please ensure your billing information is accurate otherwise provisioning may be delayed by our anti-fraud systems. If you do not receive an email after payment, please check your spam/junk folder. You can also find a copy of any email we have sent you in your WHMCS Client Area.
1.What is the support ticket reply times?
We will try our best to answer your ticket as soon as possible. We maintain an average response time of ~5 minutes.
2.Do you have an uptime guarantee?
We guarantee that your VPN will be online 99.9% of the time
1.How safe is my data?
RaubVPN does not go through your data in any way. The only time your data will be available to us or anyone else will be with your consent or with a valid court order and we will not share your data without one.
2.Is ___ allowed?
We do not allow BitTorrent, TOR, Public,Digital Currency Mining and illegal activity.
Please see our Acceptable Use Policy for full details. For torrent please use server below
P2P Supported : Turkey, Sweden, Romania, Luxembourg, Netherlands, Germany & Russia
3.What happens if I send SPAM?
If you send SPAM emails on your VPN our agreement with you will be void. We will terminate your VPN immediately, report your contact details to the proper authorities. You will be liable for $500 invoice to cover the IP address cleaning fees and we will not hesitate to submit this to collection agencies.
Interested to join us? Check our opening